Store Policies

Sika Wati Hair – Store Policies

At Sika Wati Hair, we are committed to providing you with a seamless and luxurious shopping experience. Please review our store policies to ensure clarity and satisfaction with every purchase.

1. Order Processing & Shipping

  • Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays).
  • Shipping Time: Delivery time varies based on your location and shipping method selected at checkout. Standard shipping takes 5-14 business days, while express options are available for faster delivery.
  • Tracking: A tracking number will be provided once your order is shipped.

2. Returns & Exchanges

Due to the nature of our products, all sales are final for hygiene and quality assurance purposes. However, we offer exchanges in the following cases:

  • Wrong item received
  • Defective or damaged items upon arrival
  • Returns accepted for 30 days
  • Free return shipping
  • No refuelling fee
  • No final sale items

If you receive an incorrect or defective item, please contact us within 48 hours of delivery with photos, and we will gladly assist you.

3. Secure Payments

Your security is our priority. We accept all major credit and debit cards, PayPal, and other secure payment methods.All transactions are encrypted and protected to ensure a safe and seamless checkout experience.

4. Order Changes & Cancellations

  • Orders can only be modified or canceled within 24 hours of purchase.
  • Once an order is processed, we are unable to make changes.

5. Contact & Support

For any inquiries or assistance, please reach out to our customer support team at 

Phone Number: +351 932 436 206

Email: SikaWatiSW@gmail.com

We are happy to help!

Thank you for choosing Sika Wati Hair—where luxury, beauty, and confidence come together.

Elegance. Grace. Excellence.